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Power BI · Demo project

Customer Analytics

Explore segmentation, retention, the customer journey, satisfaction, and value across a fictional customer base.

Demonstration

Open in Power BI

Context

A fictional company tracks its customer base throughout 2026.

Proposal

Analyze the acquisition funnel, reasons for churn, and revenue concentration.

Proposed architecture

Simulated monthly records → Power Query → DAX measures → six Power BI pages.

Practical use

Compare retention cohorts, acquisition costs, and NPS by segment.